delivery agent
MLC-Agent: Cognitive Model based on Memory-Learning Collaboration in LLM Empowered Agent Simulation Environment
Zhang, Ming, Xuan, Yiling, Ma, Qun, Guo, Yuwei
Many real-world systems, such as transportation systems, ecological systems, and Internet systems, are complex systems. As an important tool for studying complex systems, computational experiments can map them into artificial society models that are computable and reproducible within computers, thereby providing digital and computational methods for quantitative analysis. In current research, the construction of individual agent models often ignores the long-term accumulative effect of memory mechanisms in the development process of agents, which to some extent causes the constructed models to deviate from the real characteristics of real-world systems. To address this challenge, this paper proposes an individual agent model based on a memory-learning collaboration mechanism, which implements hierarchical modeling of the memory mechanism and a multi-indicator evaluation mechanism. Through hierarchical modeling of the individual memory repository, the group memory repository, and the memory buffer pool, memory can be effectively managed, and knowledge sharing and dissemination between individuals and groups can be promoted. At the same time, the multi-indicator evaluation mechanism enables dynamic evaluation of memory information, allowing dynamic updates of information in the memory set and promoting collaborative decision-making between memory and learning. Experimental results show that, compared with existing memory modeling methods, the agents constructed by the proposed model demonstrate better decision-making quality and adaptability within the system. This verifies the effectiveness of the individual agent model based on the memory-learning collaboration mechanism proposed in this paper in improving the quality of individual-level modeling in artificial society modeling and achieving anthropomorphic characteristics.
Gigs with Guarantees: Achieving Fair Wage for Food Delivery Workers
Nair, Ashish, Yadav, Rahul, Gupta, Anjali, Chakraborty, Abhijnan, Ranu, Sayan, Bagchi, Amitabha
With the increasing popularity of food delivery platforms, it has become pertinent to look into the working conditions of the 'gig' workers in these platforms, especially providing them fair wages, reasonable working hours, and transparency on work availability. However, any solution to these problems must not degrade customer experience and be cost-effective to ensure that platforms are willing to adopt them. We propose WORK4FOOD, which provides income guarantees to delivery agents, while minimizing platform costs and ensuring customer satisfaction. WORK4FOOD ensures that the income guarantees are met in such a way that it does not lead to increased working hours or degrade environmental impact. To incorporate these objectives, WORK4FOOD balances supply and demand by controlling the number of agents in the system and providing dynamic payment guarantees to agents based on factors such as agent location, ratings, etc. We evaluate WORK4FOOD on a real-world dataset from a leading food delivery platform and establish its advantages over the state of the art in terms of the multi-dimensional objectives at hand.
FairFoody: Bringing in Fairness in Food Delivery
Gupta, Anjali, Yadav, Rahul, Nair, Ashish, Chakraborty, Abhijnan, Ranu, Sayan, Bagchi, Amitabha
Along with the rapid growth and rise to prominence of food delivery platforms, concerns have also risen about the terms of employment of the gig workers underpinning this growth. Our analysis on data derived from a real-world food delivery platform across three large cities from India show that there is significant inequality in the money delivery agents earn. In this paper, we formulate the problem of fair income distribution among agents while also ensuring timely food delivery. We establish that the problem is not only NP-hard but also inapproximable in polynomial time. We overcome this computational bottleneck through a novel matching algorithm called FairFoody. Extensive experiments over real-world food delivery datasets show FairFoody imparts up to 10 times improvement in equitable income distribution when compared to baseline strategies, while also ensuring minimal impact on customer experience.
Can AI Change the Way We Order Food? - DZone AI
AI has led to multiple custom web development companies working with startups that are in the food domain. They're competing with major corporations in the field and are giving them tough competition based on their unique AI-infused offerings. While many food ordering apps are acquiring these companies, some of them are competing with them directly. The AI in the food domain industry is cropping up and allowing all companies to gain technological leverage in the field. "In addition to our dedicated delivery fleet (the largest in the country), AI models help us ensure that we provide a highly accurate delivery promise to our customers and efficiently meet that promise. We use AI/ML across this three-way marketplace to deliver a wow customer experience, unlock business growth and drive operational efficiency" – Dale Vaz, Head of Engineering and Data Science, Swiggy.